The future depends on relationships!
Facebook, Twitter, YouTube, LinkedIn, Slideshare, Google + and many more.
Social networks represent a new and revolutionary way of communicating.
The voice of the people acquires resonance in the net, and the image of companies and professionals is built through the posts and comments of the millions of users who connected to each other.
Social networks are the new media of the future, designed to replace traditional advertising. The web user is no more a consumer but a “prosumer”, which means that he is part of the marketing process and co-creator of products and services according to his needs.
Social channels are now essential for direct customer relationship management, and this requires strong interpersonal skills and crisis management.
Why invest in Social Media?
- Consumers today require a direct communication and a constant dialogue
- Those who do not belong to the social network community are exclude from it
- Facebook is approaching 1 billion users, Twitter is up to 500 million, and 2 billion daily visitors are on YouTube
- No other means of communication has ever been able to reach such a large number of people all around the world.